What is a SIP line?
It's a phone line that works with internet.
It has 2 things:
- DID: 10 digit umber that allows incoming calls to your phone.
- Extension: 4 digit number that allows you to make calls and receive calls in between extensions.
what are the benefits of a SIP line?
Technical:
- Since the SIP line is activated on Play Telecom's commutator, we can personalize the configuration to your needs. Such as extension groups, ACDs, IVRs, call diversions, etc.
- SIP line can be used in landline phones like softphones.
Financial:
- SIP line costs just as its call traffic is lower that an analog line..
How much is a SIP line?
SIP lines have a $185.00 mxp + tax monthly cost including unlimited calls according to locations listed on the White List
Price does not apply to call center lines.
How much is a SIP line for call center?
SIP line for call center has a $135.00 mxp + tax monthly.
Call cost for this lines are defined according to this chart:
| Description | Rate | Unit |
| Mexico | $0.33 | Call |
| 044 y 045 | $0.40 | Min |
| USA & Canada | $0.40 | Min |
| Rest of the world | $2.00 | Min |
| Cuba | $13.00 | Min |
Can I choose my phone number?
We can offer the following options:
1. We can carry your current phone number and assign it to your SIP line. I'm curious tell me more!
2. We can send you a range of numbers and you can tell us if you'd like one of those options.
3. If you are looking only for a specific number with a defined characteristic, let us know which are those and we will confirm if it is available. (Example: ending 1234)
Do we have 01800 numbers as well?
Yes. You can request a vanity number with the desired characteristics HERE
How much are those?
The line number by itself is $ 180 MXN + tax monthly.
Calls have a price of $ 0.72 MXN + tax a minute.
How do I know what kind of SIP line I have?
If you access the billing portal, you can find out which type of SIP line you have on the invoice detail description:
- SIP line broadband payed by client
- SIP line
- Additional SIP line for softphone
How can I know and view my billing details?